(How to avoid conflict through self-awareness) We all have automatic behaviors…those tasks we perform unconsciously with very little thought. This morning proves it. I’m sure that most of you reading this article go through the exact same routine every morning … Continue reading →
We all have automatic behaviors, and they can be problematic, especially in conflict communications. Here’s how to change them.
Continue reading →When we are faced with someone’s anger towards us, we can choose to be curious. This has many benefits, and here is how to do it.
Continue reading →Ritualizing Communication to Resolve Conflict An old mediation client called me the other day. He wanted to share a breakthrough in communication that he had with his ex-wife. He said that although they had resolved their divorce in my process … Continue reading →
… in conflict, we don’t always know how to use them For over 28 years, I’ve asked conflicted parents the following question: “On a scale of 1 to 10, with 1 being the worst and 10 being the best, what … Continue reading →
One of the most valuable benefits to mediating a conflict is that the parties have the opportunity to not only resolve their dispute, but also to both preserve and enhance their relationship. Conflict, handled poorly, can destroy future collaboration. Handled … Continue reading →
And How Mediation Can Help For many years now, I have lectured at the David B. Faulk College of Sport and Human Dynamics at Syracuse University regarding the practice of mediation and mediation ethics. To get my students’ attention, I … Continue reading →
A few weeks ago, my lovely Sara and I were hiking on a very remote trail in the Adirondacks. Several miles from a trailhead, at the intersection of two trails, we stopped by a stream to admire the view and … Continue reading →
(…and why I don’t charge for them) Before deciding how to resolve a conflict, a decision must be made about what process should be used. I offer a complimentary consultation to help folks determine whether mediation is the right option. … Continue reading →
Productivity can decrease significantly when key members of your business or organization have unresolved interpersonal or workplace-related issues. These conflicts can be as a result of perceived or actual employment situations, race, age or sex discrimination, business practices and/or conflicts … Continue reading →
